Help Center

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Getting Started

How do I run my first lookup?
Type a phone number, email, or name into the search on the homepage and click Lookup.
What data will I see in a report?
Name, addresses, family members, social profiles, emails, past locations, web activity, dating profiles, and employment.

Billing & Trial

How much is the trial?
The 7-day trial is $1.00. After 7 days it becomes $29.99/month unless cancelled.
How do I cancel?
Go to the Cancellation page, enter your email, and confirm — 1 click, no calls.
Can I get a refund?
Yes, within 30 days of a monthly charge. See our Refund Policy.

Privacy & Security

Is my search private?
Yes. The person being searched is never notified.
How is my data stored?
Encrypted in transit and at rest. See our Privacy Policy for details.

Account

How do I reset my password?
Use the sign-in page and follow the reset link, or contact support.
Can I use one account on multiple devices?
Yes, sign in from any browser.

Still need help? Contact support